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  1. #1156
    Fantastic Member JPAR's Avatar
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    Quote Originally Posted by Balakin View Post
    I never had that problem with UKPaperbackshop but had it with others (Xbiteworld on ebay). Bookdepository is the worst but the sadly they are the best option for the rest of Europe.
    Yeah, I can't get books for a normal price if it wasn't for bookdepo. Their aftersales is good though. If you don't except their offer they will send a new copy (and I don't have to send the damaged one back). You can also say that 30% isn't enough and that you'll except it if they up it to 50%. They'll probably agree with that too.

  2. #1157
    Ultimate Member DebkoX's Avatar
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    Royal Mail are still insisting that they delivered my first package
    That is the land of lost content, I see it shining plain, the happy highways where I went and cannot come again.

  3. #1158
    Spectacular Member The Cheat's Avatar
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    Apr 2014
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    Quote Originally Posted by JPAR View Post
    Yeah, I can't get books for a normal price if it wasn't for bookdepo. Their aftersales is good though. If you don't except their offer they will send a new copy (and I don't have to send the damaged one back). You can also say that 30% isn't enough and that you'll except it if they up it to 50%. They'll probably agree with that too.
    Refused the 30% and they offered to send out a new copy as you predicted. Thanks

    In better news, my re-order of the Ennis Punisher Omni arrived from Amazon seller HOLBORN BOOKS & GIFTS. Triple wrapped with bubble wrap inside a sturdy box. Thumbs up.

  4. #1159
    Fantastic Member JPAR's Avatar
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    Quote Originally Posted by The Cheat View Post
    Refused the 30% and they offered to send out a new copy as you predicted. Thanks

    In better news, my re-order of the Ennis Punisher Omni arrived from Amazon seller HOLBORN BOOKS & GIFTS. Triple wrapped with bubble wrap inside a sturdy box. Thumbs up.
    You're welcome. I just had it myself with Low deluxe. Torn at the spine. They offered 25%. I declined. Now they send me a new one.

  5. #1160
    Amazing Member
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    I just got the Low deluxe edition. Easily the most damaged book I have ever gotten. Looks like it got wet and warped and someone stepped on it or something. Like the whole book is warped with ripples in the board covers. Dented in pages. Torn spine.
    Possible water damage. From Indigo.
    Here’s the thing. The box and other books it came with are pristine.

  6. #1161
    Astonishing Member Raffi Ol D'Arcy's Avatar
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    May 2014
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    Quote Originally Posted by RamblingMan View Post
    I just got the Low deluxe edition. Easily the most damaged book I have ever gotten. Looks like it got wet and warped and someone stepped on it or something. Like the whole book is warped with ripples in the board covers. Dented in pages. Torn spine.
    Possible water damage. From Indigo.
    Here’s the thing. The box and other books it came with are pristine.
    Clearly, it was damaged before they packed it. Just hassle for you to now get it replaced.

  7. #1162
    Amazing Member
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    Quote Originally Posted by Raffi Ol D'Arcy View Post
    Clearly, it was damaged before they packed it. Just hassle for you to now get it replaced.
    It absolutely was. I have had books which seemed damaged before they shipped which could have been missed by a shipping person but this was something else. Last omnibus I got from them was perfect with better than normal packing so this was disappointing

  8. #1163
    Spectacular Member dishpan's Avatar
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    Jun 2014
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    look what some person or robot at amazon did this week


    20171113_191943a.jpg


    i sent it back, filled out a complaint form, and contacted them via chat

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