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  1. #16
    Amazing Member Gurz's Avatar
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    Jan 2018
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    It took them 8 days to ship my ''Weapon X The Return'' and '' Harley Quinn and Gotham City Sirens'' omnibuses... I ordered ''Wonder Woman by Perez Omni, vol. 3''. It has been 10 days and they haven't shipped it yet... They used to ship on the same day or mostly 2 days later. I hope my omnibuses will arrive... But i'm kind of nervous. My latest order from them is ''Infinite Crisis Omnibus'' and it has been 4 days and it hasn't been shipped yet... And all this sending orders to wrong addresses and wrong post offices rumors lately really made me nervous... I hope my omnis will arrive...

  2. #17
    Amazing Member
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    May 2018
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    I'm pretty new to buying up collected edition books and learned about IST about a month ago and for the most part it's been pretty decent in terms of shipping (takes about 4-5 days to get to California) and the packaging is damn amazing compared to amazon and CGN (They sent me a Daredevil omnibus with most of the pages bent in the upper corner and it doesn't seem like they do refunds or exchanges so I took my business elsewhere). I have a package with about 5 books coming today, and my Infinite Crisis omnibus and Multiversity deluxe should be shipping out today.

    But I seem to have had one problem and I'm not sure what's going on with it. I placed an order on 6/6 for a Transmetropolitan Absolute Vol 1 and it shipped on 6/9. For some reason even though I had picked the USPS Media Mail option that I always pick, it was changed to UPS. I check the tracking on 6/10 on UPS website and it says it will be here on Saturday 6/16. It never arrived Saturday, I'm assuming due to weekend, so I'm thinking it will come here today. But what's really got me worried is that nothing has been updated since the 12th on my order and it still says it's in TN. Is this normal for UPS or is my packed screwed? Here's a pic of the tracking showing it still stuck in TN. Hoping that it's just not updating and shows up today

    stuckintv.jpg

    Updated: Seems it finally popped up today in California! Hopefully should be getting it by maybe tomorrow at the latest!
    Last edited by HuggyBear; 06-19-2018 at 07:07 AM.

  3. #18
    Mighty Member My Two Cents's Avatar
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    May 2014
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    And now for some balancing in a positive way..........
    I got my books this afternoon; one day ahead of schedule
    Oh and the packaging was terrific

  4. #19
    Spectacular Member pch3727's Avatar
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    May 2014
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    IST is the best place to purchase new hard covers if you are in the states. I've ordered countless times from them and I've never had damaged books. They've always delivered my orders in a timely fashion. Also, in the rare occasion that I need to contact them, they have always replied promptly and kindly. Good luck finding a better service for this hobby.

  5. #20
    Mighty Member
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    Quote Originally Posted by pch3727 View Post
    IST is the best place to purchase new hard covers if you are in the states. I've ordered countless times from them and I've never had damaged books. They've always delivered my orders in a timely fashion. Also, in the rare occasion that I need to contact them, they have always replied promptly and kindly. Good luck finding a better service for this hobby.
    I don't think anyone is arguing there's a better option here in the US, or that people are jumping ship. But it's clear there's been a recent drop in service, and that's ok to point out even if they are still the best

  6. #21
    Spectacular Member bob fett's Avatar
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    May 2014
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    I've found there customer service to be impeccable.In the many years that I've been there was only one incident and that was quickly taken care of.
    I also appreciate the loyalty discounts they give too.
    I'd love to have a John Byrne Superman omnibus in my collection.How 'bout it DC?

  7. #22
    Astonishing Member Raffi Ol D'Arcy's Avatar
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    May 2014
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    Looking back at my 35 or so orders from the last 2+ years, it would seem that they have upped their shipping costs by several dollars. For non-US buyers like myself, this does make quite a difference as we're paying north of $35 for each order when there's at least one Omnibus and any other trade included. Like I mentioned earlier, I can't fault them on any other issue - they are my absolute favourite comic trade retailer but I'm having to be extremely wary on how I spend my hard-earned cash.

  8. #23
    Mighty Member Johnny Thunders!'s Avatar
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    In Stock Trades has always been all the ball with me here in the states! Fast delivery, great with questions, and service.

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